We are continually looking for someone with a commitment to excellence. We are entertaining applications at all times. Let us know if you are interested in joining our team. We provide ENT and Audiology services with a strong focus on dizziness, balance, and fall prevention. If you are committed and passionate about helping patients with care and concern, stop right now with your job search and come join our friendly practice.

Position Summary
Blue Water Ear, Nose, and Throat (partnered with FYZICAL® Dizziness and Fall Prevention Centers) is seeking a Medical Receptionist for our office located at the Outer Banks in Nags Head, NC. We provide unwavering advocacy for the health of our community.

We are looking for someone who can work independently and as part of our team and who can demonstrate compassion for each of our clients (patients and their family). We encourage you to apply to be a part of a unique, innovative, caring approach to health care on the Outer Banks.

Primary Functions and Accountabilities
• Responsible for maintaining the front desk, answering the phone and scheduling any necessary appointments
• Maintains patient information by obtaining, recording, and updating personal information
• Verification of insurance coverage, collect authorizations and co-pays
• Provide office assistance as needed, (e.g. ensuring intake forms are completed, data entry,
inventory of office supplies, etc.)
• Able to assist medical staff in the office as necessary
• Communicates effectively to physicians and other staff with scheduling and patient
messaging
• Protects patients’ rights by maintaining confidentiality: familiarity with HIPAA is a must
• Maintains administration by following policies and procedures, reporting any necessary
changes
• Contributes to team effort by accomplishing related results as needed
Knowledge, Skills & Abilities
• Must be able to multi-task effectively; critical time management skills necessary
• Excellent written and verbal communication and interpersonal skills
• Outstanding customer service skills
• Willingness to assess situations and resolve or escalate when needed
• Demonstrated ability to interact with healthcare professionals, patients, and insurance companies
• Understanding of basic healthcare terminology
• Pleasant phone demeanor: bilingual speaker a plus

Position Requirements
• High school diploma or GED preferred
• EMR systems: 1 year preferred
• Vital signs and/or CPR Certified preferred
• 1 year of relevant office experience; medical office preferred
• Computer skills required: working knowledge of Microsoft Office, and must type 30+wpm
Must pass background check. Job Type: Full-time
Pay: $16.00 – $20.00 per hour Expected hours: 32 – 40 per week

Benefits:
• Dental insurance
• Health insurance
• Paidtimeoff
• Vision insurance

Schedule:
• Day shift
• Monday to Friday
• No weekends

Work Location: In person